Privacy Policy

1. Introduction

Welcome to Tiyatel EV ("we," "us," or "our"). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website — www.ev.tiyatel.com ("Website").

By using our Website, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our Website.

2. Information We Collect

We may collect the following types of information from you:

• Personal Information: Name, email address, phone number, or other details you provide through contact forms or inquiries.
• Technical Information: IP address, browser type, operating system, device information, and website usage statistics.
• Cookies & Tracking Data: Data collected through cookies or similar technologies to enhance your browsing experience.
• Other Information: Feedback, preferences, and communication history with our team.

3. How We Use Your Information

We may use the information collected for the following purposes:

• To provide, maintain, and improve our products and services.
• To respond to your inquiries and support requests.
• To send updates, offers, or promotional materials (only if you have opted in).
• To personalize your experience on our Website.
• To analyze website performance, monitor traffic patterns, and improve functionality.
• To comply with legal obligations and prevent fraudulent activity.

4. Data Security

We are committed to ensuring that your personal information is secure. We use appropriate physical, electronic, and managerial procedures to safeguard the information we collect online.

However, please note that no online transmission or storage system can be guaranteed to be 100% secure. You share information with us at your own risk.

5. Cookies

Our Website uses cookies to enhance user experience. Cookies help us analyze web traffic, remember preferences, and improve functionality.

You can choose to accept or decline cookies through your browser settings. Declining cookies may limit certain features of the Website.

6. Sharing and Disclosure

We do not sell, lease, or trade your personal information to third parties.

We may share data with trusted partners and service providers who assist us in operating our Website or conducting business, provided they agree to keep your information confidential and use it only for the intended purpose.

We may also disclose information if required by law or to protect our rights, property, or safety.

7. Links to Other Websites

Our Website may contain links to third-party websites. Once you leave our Website, we are not responsible for the privacy practices or content of other websites. We encourage you to review their privacy policies before providing any personal information.

8. Your Rights & Choices

You have the right to:

• Request access to the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Withdraw consent for marketing communications at any time.
• Request deletion of your data, subject to legal and contractual obligations.

To exercise any of these rights, please contact us at info@ev.tiyatel.com.

9. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

10. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The revised version will be posted on this page with an updated Effective Date. Please check this page regularly to stay informed.

11. Contact Us