At Tiyatel EV, we strive to provide a seamless experience for our customers. This Shipping Policy explains how physical products, accessories, and related items are shipped when purchased through our platform.
All orders are processed after successful payment confirmation. Orders are typically processed within 1–3 business days, excluding weekends and public holidays.
Delivery times may vary depending on your location and courier availability. Estimated delivery times are:
Delivery timelines are estimates and may vary due to unforeseen circumstances.
Shipping charges, if applicable, will be displayed during the checkout process before payment is completed. Promotional offers or free shipping may be available from time to time.
Once your order has been shipped, you may receive an email or SMS containing the shipment tracking details, if applicable.
While we make every effort to ensure timely delivery, delays may occur due to:
We appreciate your patience in such situations.
Customers are responsible for providing accurate shipping information. Tiyatel EV will not be responsible for delays or failed deliveries caused by incorrect or incomplete addresses.
If your order arrives damaged or appears to be lost during transit, please contact our support team within 48 hours of delivery or the expected delivery date. We will work with the shipping partner to resolve the issue as quickly as possible.
Currently, our products and services are intended primarily for customers within India. International shipping availability may vary depending on the product and destination.
We reserve the right to update this Shipping Policy at any time. Any changes will be posted on this page along with the updated Effective Date.
If you have any questions regarding shipping or delivery, please contact us.
📧 Email: info@ev.tiyatel.com
🌐 Website: www.ev.tiyatel.com